Last updated: 10 November 2026
This policy applies to PubPulse subscriptions sold on pubpulse.pro.
Free trial
Every new account starts with a 30-day free trial with no pageview limit. No card is needed and nothing is charged during the trial, so you can check the service before you pay.
Cancellation
You can cancel your subscription at any time from Account → Plan Management → Delete plan, or by writing to contact@pubpulse.pro. After cancellation the plan is not renewed; you keep full access until the end of the period already paid. Your data is kept and data collection continues, so you can come back at any time.
Refunds
Payments for a period that has started are not refundable, except in these cases:
- you were charged twice for the same period, or charged after cancelling: we refund the extra charge in full;
- a renewal was charged and you write to us within 7 days of that renewal without having used the service in the new period: we refund that renewal in full;
- the service was unavailable for more than 72 consecutive hours because of us: we refund the affected part of the period.
Approved refunds are made to the original card through Razorpay within 5–7 working days. The amount is refunded in euro; your bank may convert it at its own rate.
Plan changes
Moving to a larger plan starts immediately with a new billing period. Moving to a smaller plan starts at your next renewal, so you are never charged twice for the same period.
Contact
For any billing question write to contact@pubpulse.pro; we answer within 2 working days.